Terms of sale

Terms of Sale

Last updated: 17/02/2026

These Terms of Sale govern all purchases made through Respiro.
By placing an order on our website, you agree to the terms outlined below.

1. Seller Information

Brand Name: Respiro
Legal Entity: Valentina Ceddaha – Micro-Entrepreneur
Registered Address: [Your Paris Address], France
Email: hirespiroonline@gmail.com
SIRET Number: 100297225

2. Products

All products are handcrafted and may present slight variations in color, shape, or texture.
These differences are part of the artisanal nature of our creations and do not constitute defects.

Product images are for illustrative purposes only. Colors may vary depending on screens and lighting.

3. Prices

All prices are displayed in the currency applicable to your region.
Prices may change without notice.

Shipping costs, customs duties, and taxes (if applicable) are calculated at checkout and are the responsibility of the customer unless otherwise stated.

4. Orders

Once an order is placed, you will receive an email confirmation.
We reserve the right to refuse or cancel orders in cases of suspected fraud, payment issues, or stock unavailability.

5. Payment

Payments are processed securely through trusted third-party payment providers.
We do not store full payment card details.

6. Shipping & Delivery

Orders are shipped from France or Colombia depending on product availability and destination.

Delivery times are estimates and may vary due to customs procedures or carrier delays.
Respiro is not responsible for delays caused by third-party logistics providers.

7. Right of Withdrawal (EU Customers)

Customers located in the European Union have the right to withdraw from their purchase within 14 days of receiving the order, without providing a reason.

To be eligible:

  • Items must be unused

  • Returned in original packaging

  • In original condition

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

8. Refunds

Refunds will be issued once returned items are received and inspected.
Approved refunds will be processed within 5–10 business days to the original payment method.

Shipping costs are non-refundable.

9. Damaged or Incorrect Items

If an item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can resolve the issue promptly.

10. Intellectual Property

All designs, images, and content on this website are the property of Respiro and may not be reproduced without prior written consent.

11. Governing Law

These Terms of Sale are governed by the laws of France.

12. Contact

For questions regarding orders or these Terms of Sale:
hirespiroonline@gmail.com