Shipping policy
Shipping Policy
Last updated: 17/02/2026
Thank you for shopping with Respiro. Each of our pieces is handcrafted with care and shipped from either France or Colombia, depending on product availability and destination.
Processing Time
Orders are typically processed within 1–3 business days.
During peak periods, processing may take slightly longer.
You will receive a confirmation email once your order has been shipped.
Shipping Origins
We currently ship from two locations:
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Paris, France
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Medellín, Colombia
Your order will be fulfilled from the closest available location whenever possible to reduce delivery time and environmental impact.
Estimated Delivery Times
Delivery times are estimates and may vary depending on customs and carrier conditions.
France: 2–5 business days
European Union: 3–7 business days
United Kingdom & Switzerland: 5–10 business days
United States & Canada: 7–14 business days
Latin America: 5–12 business days
Rest of World: 10–20 business days
Shipping Costs
Shipping rates are calculated at checkout based on destination and order weight.
Occasionally, we may offer free shipping promotions, which will be clearly indicated on the website.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or local taxes.
These charges are the responsibility of the customer and are not included in the product or shipping price.
Tracking
Once shipped, you will receive a tracking number via email so you can follow your package’s journey.
Delays & Lost Packages
While we work with reliable carriers, delays may occur due to customs, weather, or logistical issues.
Respiro is not responsible for delays caused by third-party carriers.
If your package appears lost, please contact us and we will assist you.
Incorrect Address
Please ensure your shipping information is accurate.
Respiro is not responsible for packages delivered to incorrectly provided addresses.
Contact
For any shipping inquiries:
hirespiroonline@gmail.com